Reporting to : ManagingDirector
TCTC Range: R50-R75K TCC pmDepending on Experience
PURPOSE OF THE POSITION
Responsible for fulfillingthe role of Quality Manager; this is a hands-on position.
Ensure the quality of theparts produced meet all customer expectations / standards;
Quickly and effectively takeaction when non-conformances are found.
Maintain the most recentinterpretations of the quality system / process requirements and therefore
ensure that documentedpractices meet the true interpretation of the quality
management system standards.
ROLE AND RESPONSIBILITIES
Collaborate with customers’quality and engineering and production.
Make recommendations tosupport cost-effective production.
Provide engineering supportto operations ensuring consistent application of quality
Resolve quality issues ofcapability, tolerance, and materials related issues.
Resolve quality issues,examining solution options, implementing action plans, and providing support.
Effectively communicate andreinforce quality improvement efforts.
Submit PPAP (Production PartApproval Process) documents for new product launches and engineering changesaccording to customer requirements.
Review and analyze processand capability studies results.
Recommend changes toprocesses based upon findings and perform follow up to verify effectiveness.
Participate in thedevelopment of Failure Mode and Effects Analysis (FMEA).
Create Control Plans andFMEA's to support throughout the life of the part.
Facilitate and promote use ofappropriate problem solving techniques for effective root cause analysis andsuccessful corrective action.
Perform duties in accordancewith quality system requirements.
Coordinate with Engineering,Production, and Tool room to resolve customer complaints and concerns.
Apply appropriate use ofstatistical techniques.
Determine and applyappropriate Measurement System Analysis tools.
QUALIFICATIONS ANDEDUCATION REQUIREMENTS
Bachelor degree inEngineering, prefer manufacturing or Mechanical
Five - seven years’experience managing a certified quality management system.
Exceptional mechanicalaptitude (i.e. intuitive understanding of mechanical processes)
Proven track record ofdriving continuous quality improvement in a manufacturing environment.
Experience in the automotiveindustry will be preferred.
Customer quality assuranceexperience.
Previous audit experience.
Technical knowledge ofmoulding, painting and assembly processes.
Previous experience as a LeadInternal Auditor.
Certified Quality Engineer.
Background in GD&T(Geometric dimensioning and tolerance).
REQUIRED BEHAVIORAL COMPETENCIES:
Business Thinking – sees theorganisation as a series of integrated and interlocking manufacturingprocesses.
Establishes and monitorsappropriate quality measures, using data to make informed production decisionsfor escalation.
Communication – demonstratedability to work effectively with cross-functional work groups includingsuppliers, customers and associates, both verbally and in writing.
Excellent listening skills.
Coaching & Counseling –effectively instructs associates at all performance levels and enjoys helpingteam members grow, sharing authority and providing resources and
support individual empower.Offers clear, direct, and timely feedback.
Conflict Management – supportand manage differences of opinion.
Use consensus and collaborationto debate and resolve issues.
Initiative – proactive andtakes action without being prompted.
Organization & Planning –manage time wisely and effectively prioritize multiple competing tasks.
Potential - capable ofassuming more responsible roles within the team.
Presentation Skills – writtenand verbal.
Problem Solving &Decision Making – identifies and solves problems, develops
innovative solutions, actsdecisively, and shows good judgment.
Results Orientation –maintains appropriate focus on short- and long-term goals.
Motivated by achievement, andpersists until goals are reached, conveying a sense of
FMEA & Control Plans
PPAP / ISIR
Experience8 Years +